SHIPPING POLICY

Last Updated: November 2025

This Shipping Policy explains how orders are processed, produced, and delivered when purchasing prints from mikenunerart.com.

1. Production Time

All prints are made to order.
Please allow time for printing, quality checks, and preparation before dispatch.

Typical production time: 3–7 business days
(This may vary based on order volume, print size, or material.)

2. Shipping Methods

Orders are shipped using reliable postal or courier services.

3. Estimated Delivery Times

Estimated delivery timeframes:

  • Malta: 2–5 business days after dispatch

  • EU Countries: 5–14 business days after dispatch

  • Rest of World: 10–21 business days after dispatch

These timeframes are estimates and may vary depending on customs, local postal services, holidays, or other external factors.

4. Tracking

All orders include full tracking.
Once your order has been dispatched, you will receive an email with your tracking number and a link to monitor your package until delivery.

5. Shipping Fees

Shipping fees are simple and transparent:

  • Malta: Free shipping

  • All other countries: Flat rate of €20

Shipping costs are applied automatically at checkout.

6. Customs, Duties & Taxes

For international orders outside Malta, customs duties or import taxes may apply depending on your country’s regulations.
These charges are the responsibility of the buyer and are not included in product or shipping prices.

Customs processing may also affect delivery times.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate when placing an order.
I cannot be held responsible for delays or lost packages caused by incorrect or incomplete addresses.

If you spot an error, please contact me immediately:

📧 mikenunerart@gmail.com

8. Lost, Delayed, or Stuck Shipments

If tracking shows unusual delays or no updates, please get in touch.
I will assist in tracing the package and communicating with the courier when possible.

If the parcel is confirmed lost, a suitable solution—such as a replacement—will be arranged.

9. Damaged Deliveries

If your order arrives damaged, please email me within 7 days with:

  • Your order number

  • Photos of the outer packaging

  • Photos of the damaged print

A replacement will be arranged where appropriate.

10. Contact

For shipping-related questions or order updates:

📧 mikenunerart@gmail.com
🌍 mikenunerart.com